|VERY SIMILAR TO THE ONE I HAD!|
Problem here though, was that it had happened at this boozer, on my last visit! Fortunately, it is not a pub I regularly frequent. And I am loathe to name it, as I like to promote pubs and their beer....usually!
That said, it really pissed me off that a pub could be run in this manner. The pint I had should have been chucked days ago. I felt sorry for the brewer, who would not have had a clue that his/her beer, is not being kept properly. And being served up in this manner!
|SHOULD AV TAKEN THAT PINT BACK!|
I was quite gobsmacked when the beer remained on sale. However, I was not entering into an argument and I returned to my mates with a pint of keg! As they only had one cask on. And the keg was average. But beggars cannot be choosers!
On the previous visit, I had not complained. Just left half of it, and mentioned on twitter, that I had been disappointed with the pint in this pub. I was simply reluctant to slag 'em off and like most of you, I am sure, be quite prepared to return at some time and give them another chance.
However, the owner of the brewery follows me on twitter, he had read the tweet and had contacted me by 8.30 am the next day! He was most concerned that I had drunk a sub standard pint.
The customer service I received from the brewery owner was superb. What a good geezer, and a credit to his profession. I suppose he was just thankful that someone had told him that his beer was being sold, served up, and kept in this way. The brewery in question had an excellent reputation for brewing consistently good beer.
Unfortunately, as you now know, the second visit was far worse. It pained me to raise this, but just had to get it off my chest. It's bang out of order that this has happened. That a pub is flogging beer in this condition. They must know! And I think it only fair that the brewer is made aware of it. Their reputation is at stake!
I am sure anyone who is passionate about cask conditioned beer, like me, would have reacted in the same way. In fact my mates said I am a soft arse and should have told the landlord to his face, that he was bang out of order, for knowingly flogging shite ale!
So endeth this sorry story. This tale of woe! Just summat I wanted to share with you. An experience most of you have come across to a lesser degree, I am sure. God forbid if you have experienced a worse or similar encounter!
If you have, you may want to share it with me. Comments, response and feedback gleefully appreciated and accepted.... :-)